CONFIDENCE BUILDING

Confidence Building is an essential part of business communication since the front line marketing force or executive of all levels are bound to get involved in negotiation either formal or informal business contacts, it is therefore very important for build and develop self confidence to influence customer lead your business.

CONTENT
1. Self concept personality development
2. What personality traits needed for confidence building
3. Technique for avoidance of inferiority feeling like fear & anxiety
4. How build and develop self confidence and creative thinking in communication
5. Verbal & non verbal communication and making positive human relationship
6. How on becoming good listener
7. Tips of effective speaking and interesting

PARTICIPANTS
Front liner officer / executive dealing with customers

EXCLUSIVE METHOD
Self Assessment, Case Story / Group Interaction

DURATION
One Day